Loading...
Loading...
Canada's Anti-Spam Legislation Compliance Policy
This document sets forth the policy of Smarkminds and is designed to provide reasonable assurance that (I) a consistent process is followed with respect to the dissemination of commercial electronic messages to Smarkminds and prospective clients in Canada, and (II) Smarkminds sending commercial electronic messages from and/or to a computer system(s) in Canada comply with the requirements of CASL.
The Smarkminds Anti-Spam Policy ("Anti-Spam Policy") and related procedures (the "CASL Procedures") require that all Smarkminds sending CEMs from and/or to a computer system(s) in Canada or to an electronic address that will be accessed from a computer system in Canada comply with CASL.
The Anti-Spam Policy describes Smarkminds commitments relating to the provisions of CASL and electronic messages of a commercial nature sent to Smarkminds clients, prospective clients, and others, as applicable. From time to time, Smarkminds may implement additional policies, procedures and/or practices as it relates to anti-spam measures.
This Policy applies to Smarkminds who may be sending CEMs from and/or to a computer system(s) in Canada or to an electronic address that will be accessed from a computer system in Canada.
With respect to Smarkminds operations, the Anti-Spam Policy has been adopted in compliance with the requirements of CASL, and Smarkminds is committed to complying with CASL to seek to deter damaging and deceptive forms of spam from occurring in Canada.
Smarkminds obtains express, opt-in consent, unless a verifiable basis for implied consent or an exception to consent exists, before sending a CEM to anyone who has not had an existing business relationship with Smarkminds within two years before the date on which the CEM is sent.
The request for consent cannot be in an electronic message unless there exists a basis for implied consent to send the message. The request for consent must be sought separately within a communication (e.g. through a separate action such as affirmatively checking a checkbox) and cannot be bundled as a term of acceptance of an agreement.
All CEMs are required to comply with the form and content requirements of CASL, generally described as follows:
Smarkminds takes steps to require that any third-party service provider who sends CEMs on behalf of Smarkminds complies with CASL.
A key component of complying with CASL involves maintaining records of Smarkminds relationships with clients and prospective clients.
Each business unit of Smarkminds is required to create and maintain in the business unit's Client Relationship Management (CRM) system verifiable records documenting the relationships giving rise to implied consent, and verifiable records of express, opt-in consents obtained from Smarkminds clients and prospective clients.
Records of express, opt-in consent and records documenting the relationships giving rise to implied consent are retained for a minimum of three years after Smarkminds ceases sending CEMs to the client or prospect.
All Smarkminds sending CEMs from and/or to a computer system(s) in Canada are required to comply with this Policy and related CASL procedures and processes.
A "CEM" is defined as an electronic message that includes content that:
Examples include promotional event invitations (e.g., webcasts or Smarkminds events), marketing newsletters, etc.
The following messages do not have to comply with the requirements applicable to CEMs:
All third-party contracts with service providers who may send CEMs on behalf of Smarkminds must contain contractual clauses obligating the service provider to comply with CASL including the form and content requirements of CEMs.
CEMs that are not exempt from requirements applicable to CEMs noted above are required to include a form of unsubscribe mechanism to facilitate the withdrawal of consent or do-not-contact requests within a period of time and in a manner that would allow Smarkminds to process that request within 10 days of the date on which the unsubscribe, withdrawal of consent or do-not-contact request was made.
All emails sent by Smarkminds Pvt. Ltd. employees will be compliant with CASL and will include the option to 'unsubscribe.'
You can 'unsubscribe' from our Commercial Electronic Messages at any time by emailing info@smarkminds.com with 'Unsubscribe' in the subject line.
The Anti-Spam Policy is maintained by the Compliance department and will be reviewed and updated, where necessary, and approved on an annual basis. Any changes to, or exceptions from this Policy require appropriate approval.
Compliance with this Policy, and any related procedure, may be reviewed at any time. Failure to comply with this Policy, as well as any associated procedures, may result in disciplinary action in accordance with applicable policies and procedures.
Last updated: January 2026